Dynamic and sociable, Marilyn is an excellent listener and always knows exactly what kind of workplace training and coaching our clients need. Whether you need to establish a training or coaching program or to develop job aids, Marilyn can help you achieve your goals.

In addition to the training component, she also coordinates human resources. Marilyn ensures that she provides the best working conditions to allow the team to flourish. Her vision of excellence also allows her to attract the best talent to W2C.

A great communicator who loves discussion, Carl-Olivier developed an interest for international trade. After adding customs training to his professional profile, he successively held multiple positions in the company, acquiring in-depth knowledge of applicable customs procedures and regulations. With about ten years of experience in the world of customs, he skillfully passes his knowledge of customs processes and his expertise in the field to business people who wish to gain a better understanding of the challenges involved in international trade.

John is our senior consultant with more than 40 years of experience in the industry. A licensed and certified customs broker and a certified customs specialist, he has an extensive knowledge of all aspects of import and export regulations.

John is our go-to guy when trying to navigate the complex world of trade compliance. When it comes to customs compliance audits, saving money on import duties or any other Customs issues, John is the one you want on your side.

With over 25 years of experience in customs brokerage, transportation and logistics, Marc has acquired a solid expertise in improving logistics and customs performance for Canadian importers and exporters. Customer relationship management, consulting and business development are subjects that fascinate him.

His in-depth knowledge of customs rules and programs and international agreements make Marc a valuable advisor to all W2C clients.

Steve Langlois has been active in the customs field for close to 30 years. In the year 2005, the founding president of W2C established his goal: simplifying the import and export transaction process for his clients. His idea has since gone a long way! Now, Steve’s small team of customs experts devoted to serving the client to the best of their ability offers counseling on customs procedures, as well as training and support, through its brokerage business.

Steve has acquired a reputation for his participatory leadership style. His approach promotes the growth and development of his employees, and plays a key role in attracting and retaining the primary stakeholders in the customs brokerage sector. The stability of W2C’s staff allows for friendly and direct contact with clients, which, among other factors, explains the company’s excellent relationship with them.

With over 40 years of experience in the customs field, Yves has a very thorough understanding of everything related to this environment. His meetings with companies from all over the world have allowed him to acquire an extensive knowledge of international trade. He has given several seminars and customs training courses to companies and has found solutions for clients having problems with customs authorities.

Guiding a team to provide the best customer service bears no secrets for Yves. His ability to communicate and educate his business partners makes him a golden ally for those who aspire to comply with customs regulations.

With 35 years’ experience in the Customs community, Ginette is a renowned expert in the field. Her areas of expertise include documentation and regulatory requirements, customs compliance and international trade policies and procedures.

Her strong relational skills, which have allowed her to manage many teams during her professional career, prove that Ginette is a natural leader. Her well filled expertise and background makes her the ideal consultant for W2C customers and the perfect person to ensure optimal Customer Service.

Stéphane discovered a passion for customs clearance at a very early age. During his 25-year customs brokerage career, he has developed several invaluable work methods. When it comes to import/export customs procedures, Stéphane has definitely seen it all! What’s more, his keen sense of organization, perseverance and interpersonal skills allow him to provide exceptional customer service.

With a 30-year track record in international logistics, Claire Brochu brings a wealth of knowledge in transportation, supply chain security and customs compliance to the global arena.

Committed to delivering customized consulting services to a targeted clientele, she has developed an expertise in export and import regulations for controlled goods in Canada and the United States. In addition, she offers an audit and logistical and documentary monitoring service to companies wishing to optimize their shipping process.

Curious about new regulations and ever mindful of our clients’ needs, she not only provides transparent advice, but also comes up with innovative and efficient solutions.

Lynn has nearly 25 years’ experience in the customs industry. She is a Certified Trade Compliance Specialist and also holds a custom’s broker license. Lynn has excellent operations management skills and delivers top-notch customer service. She is an effective leader who listens carefully to her employees.

Committed to sharing her knowledge and expertise, Lynn is generous in coaching her team members to grow in their respective roles.