Individual Importers

How to clear your personal belongings through Customs

You’ve made a purchase in the United States or another foreign country, and the carrier asks you: “Who will arrange for the release of the goods?” or, more commonly, “Who is your customs broker?” In other words, questions you have probably never considered. W2C is here to help you answer them.

What to do

To authorize a customs broker to act on your behalf, you will need to provide them with a Power of Attorney (POA). This document must be signed before they perform any work for you. The POA will authorize the customs broker to represent you in dealings with the Canada Border Services Agency (CBSA).

What information must you provide?

Whether you plan on bringing vehicles, furniture, clothing, toiletries or other items into Canada, your paperwork must be in order to steer clear of unexpected penalties and avoid delays at Customs and the possible seizure of goods. With W2C by your side, the process is fast, simple and, above all, hassle-free.

Each imported product may be subject to a government agency’s regulations. For instance, motor vehicles must meet Transport Canada standards, food products must comply with the Canadian Food Inspection Agency, drugs with Health Canada and so on.

The minimum information required to import your items is on your commercial invoice. For any missing details, the customs broker can prepare a Canada Customs Invoice (CCI) on your behalf. Some of the information that the broker will be required to report to the CBSA includes:

Just contact us and provide us with the details of your purchase as well as a copy of your invoice or purchase order. One of our advisors will quickly inform you of the cost of the applicable duties and taxes as well as details about what is included. To make things easier for you, we accept different payment options (cash, Interac and banking transfer).

Enjoy peace of mind by informing your carrier that W2C is your customs broker. Your goods will clear Customs without a hitch!

our experts

Aziz Zahiri

Director Customs Expertise

Aziz Zahiri is passionate about customs. He has next to 30 years of experience in this field, first as an instructor at a customs brokers’ school, then as Chief customs broker in Morocco.

Since 2012, he has been W2C’s Director customs expertise. His acute attention to detail leaves nothing to chance. Aziz has a rare talent for finding an answer to any technical or otherwise particular question. A great asset to our team, he attaches a lot of importance to providing excellent customer service.

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